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i am using windows 7with internet explorer (thats the limit of my knowledge) i have not deleted any cookies. i tried system restore and set up a restore date of may 1st 2014.but every time i try to restore it always says your system has been restored but the date is always the current date i tried to restore it to. i tried yesterday,put in may 1st,it says restore point created,press system restore and then 30 mins. later it says system restored to dec21 2014.