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Hi again hc.. I have the CD here that hymie said about but when I put it into my computor and go onto computor....there is a page that comes up windows 8........Service Pack setup 2 and service pack setup 3 I have been told to double click on the service pack 2 first.... when I do this the computor makes a noise and the disc seems to be running... but it just goes on and on... Should I just leave it? will it take a long time? many thanks Brenda x