I needed to withdraw cash today fairly urgently (£2500 so had to be done over the counter), I never bank at the weekend so before going into town I checked the RBS website and it stated that my branch, and indeed all branches are closed on a Saturday. I therefore changed a few plans around which has put me out no end only to discover that RBS do open on a Saturday as a friend told me he had been to the bank!!
How annoying and I dont know if I should take this up with them , it wont make any difference now but the mis-information has cost me time and money as I needed to purchase something this evening.
Agree about taking independant site information, thats why I double checked with the RBS site, only to find it gave the sam info. Bad business that, I will tell them but wont get angry and waste time getting stressed. It has cost me time more than money, which cant be compensated anyway!